General information

We are pleased that you are interested in traveling to the United States.  For information about applying for a non-immigrant visa (tourist visa, student visa, work visa, etc.) or an immigrant visa (including the diversity visa) please choose the appropriate link from menu on the left.  If you have specific questions you would like to ask the Embassy's Consular Section, e-mail consktm@state.gov. 

For phone inquires call 400-7200 and press 0 (zero) to be connected with an Embassy operator who will transfer your call to the correct unit in the Consular Section.  Calls should be made between 9:00 a.m. and 11:00 a.m., Monday through Friday.  Or you may come to the Embassy during the following inquiry hours:

NOTE: The Embassy inquiry hours will change effective April 15, 2013.

• Immigrant Visas and Diversity Visas
  Monday and Wednesday
  09:00 AM― 11:00 AM  
• Non-Immigrant Visas
  Tuesday and Wednesday
  01:30 PM ― 03:00 PM   
• Follow-To-Join
  Monday and Friday
  02:00 PM ― 03:30 PM  

To deliver documents missing from your application, please bring them to the Embassy's Consular Section between 1:30 p.m. and 2:00 p.m., Monday through Friday. 

All visa interviews will be by appointment only.  Changes in the regular inquiry schedule will be announced in advance.

EMERGENCY APPOINTMENTS

If an emergency has arisen and you need to reschedule your visa interview appointment, you may e-mail consktm@state.gov.  If you wish to request an expedited appointment, please explain the reason you are requesting an earlier appointment.  Only emergency cases, as determined by the Consular Section, will receive an earlier appointment date.  We urge you not to e-mail your supporting documents.  Please bring your additional documents at the time of interview.

Medical Treatment or Illness/Death of a Family Member

Applicants who need to travel to the United States for emergency medical treatment or the sudden illness or death of a family member may be eligible for an expedited interview appointment.  Applicants should complete the Online Non-immigrant Visa Electronic Application form (DS-160).  After getting an appointment date form Nabil bank, e-mail consktm@state.gov with the receipt number given by the bank and request an expedited appointment.  Please include a letter from a physician explaining the medical circumstances.  The Embassy reserves the right to determine what constitutes an emergency.  If the expedited appointment request is approved or not, you will get reply via e-mail.

To report instances of fake documents or fraudulent visa applications, please e-mail fraudktm@state.gov.